Warranty Service
If you are sending your watch for warranty repair, make sure to phone in your job number and tracking information (if available) before sending your watch. Call our toll free customer service line at 866.981.4401.
We stand behind all services that we perform at our factory. All repairs come with a one-year warranty on parts and service. Your warranty covers only services rendered. We use only genuine parts, unless otherwise specified.
Unfortunately, we can not offer a warranty on used parts for antique watch restoration. However if a part supplied does not perform properly, a rework and refitting will be done at no extra charge.
Here at Precise Time, we have a commitment to excellence that we want to share with you and your watch. Send in your watch for repairs today and find out exactly what all the fuss is about!
